FAQ

We take pride in the quality of our products and want you to be completely satisfied with your purchase. If for any reason you are not, we gladly accept returns within 30 days of purchase under the following conditions:

• Original Condition: The item must be returned in its original, unused condition, free from wear, damage, or alterations. All original tags must remain attached. 
• Proof of Purchase: Please provide your receipt, order confirmation email, or any other proof of purchase when returning an item.
• Refund Process: Refunds will be issued to the original form of payment once the return has been received and inspected.
• Exclusions:
  Certain items, such as final sale products or customized goods, are not eligible for return unless they are defective or damaged upon arrival.
• How to Return: For online purchases, initiate the return process by contacting our customer service team for a prepaid shipping label (if applicable). Please note that return shipping fees may apply unless the return is due to an error on our part.

Processing Time:
Once we receive your return, please allow up to 10 business days for inspection and processing of your refund.

At Dimple Pickleball, we’re committed to crafting paddles you can trust—because our reputation is in your hands. We offer a 6 month warranty for the original owner that covers any major manufacturing defects. This warranty is valid for one year from the purchase date and applies only to brand-new paddles bought directly from Dimple Pickleball or one of our authorized retailers.

Please note: demo paddles and pre-owned paddles are not covered under this warranty. We also can’t cover damage caused by normal wear and tear, improper use, or accidental damage.

To file a claim, please share as much detail about your purchase as possible—your name, email, and order number—along with clear photos or videos of the paddle. Email everything to support@dimplepickleball.com, and our team will be happy to help.

All warranty claims will be reviewed at the sole discretion of Dimple Pickleball.

Standard shipping typically takes anywhere from 3-7 business days in the US. Expedited options are available at checkout if you need your Dimple gear sooner.

INTERNATIONAL ORDERS MAY BE SUBJECT TO CUSTOMS FEES. CUSTOMERS ARE RESPONSIBLE FOR THEIR COUNTRY'S DUTIES AND TAXES. 

Provide answers to common questions your The ideal paddle weight is different for every player. Our paddles average 7.8–8.0 oz, giving you a versatile mid-weight option loved by many. While we can’t guarantee an exact weight when you order, remember you can always add weight, but not remove it. Adding lead tape is a great way to fine tune your paddle’s feel and even expand the sweet spot.

14MM

• The thinner core allows for a faster rebound, generating more power and speed on shots, especially for aggressive players who rely on powerful drives.
• 14mm paddles often have a lower swing weight, making them more maneuverable and easier to swing, which can be beneficial for quick reactions and wrist shots.
• A thinner core can result in a crisper, more direct feel when hitting the ball, offering less cushioning and a more immediate connection.

16 MM

• The thicker core provides more stability and helps absorb pace, making it easier to control the ball, especially for dinks, drops, and soft shots.
• A thicker core offers a softer, more plush feel at impact, which can enhance feel and control for certain shots.

VINYL SERIES: Your perfect intro to high performance pickleball, featuring a cold pressed construction with a T700 carbon fiber face that offers great feel and control without breaking the bank. Designed for players stepping up their game, this paddle balances quality and affordability, delivering solid responsiveness and a comfortable midweight feel. If you’re looking for dependable performance at a friendly price, the Vinyl Series gets you started on the right foot.

ICON SERIES: Our all-around performance paddle, built with an 18k carbon fiber face and a thermoformed polymer core for the perfect balance of control, spin, and power. Its textured surface grips the ball for maximum spin potential, while the solid construction delivers consistency on every shot. Whether you’re working the soft game at the kitchen or driving winners from the baseline, the Icon Series gives you the confidence to execute with precision and style at a great price!

HEADBANGER SERIES: Combines a metallic polyester face with a 10mm LightPoly core to deliver lightning-fast response and explosive pop on every shot. Its wider cell core and its thermoformed construction keeps the paddle quick in your hands, perfect for fast exchanges and aggressive play. Designed for high-energy players, it offers hard put-aways, quick reactions, and a surprisingly soft touch for drops and dinks.

Elongated Shape

• Standard paddle face size but with a longer handle.
• Longer handle allows for two-handed backhands and better reach without sacrificing paddle face size.
• Provides more leverage for power shots and extra control on dinks.
• Ideal for players who use two-handed shots or want added versatility.

Hybrid Shape

• A longer paddle face and shorter handle length, offering a good mix of control and power.
• Comfortable for most players that want a larger paddle face.

Wide Body Shape

• Wider paddle face, creating a larger sweet spot.
• Helps reduce mishits and improves consistency on off-center shots.
• Favored by players who want forgiveness and stability that don't mind the shorter reach.